Frequently Asked Questions

We provide a complete digital platform: online ordering systems, loyalty programs, pickup & delivery, website development, AI-powered marketing, and social media management — all in one place.

We work with restaurants, salons, law firms, dental clinics, and local businesses across Florida. If you serve customers, we can help you get more of them.

We're not just an agency — we're a platform. You get ordering, loyalty, delivery, website, AND marketing in one place. No juggling 6 different vendors.

No. Zero commission on every order, ever. You keep 100% of your revenue. That's the whole point.

Third-party apps take 15–30% of every order and own the customer relationship. Our platform gives you a complete branded system — ordering, loyalty, gift cards, AI chatbot, kitchen display, and analytics — with zero commission and full data ownership.

You can offer pickup only, use your own drivers, or we integrate with third-party delivery services like Uber Direct. The difference is you're not paying commission on the food. You choose what works for your operation.

Absolutely. Many clients use third-party apps for discovery while pushing loyal customers to order direct. Over time, most shift 60–80% of orders to their own system — saving thousands per month.

No. It's a PWA (Progressive Web App) that works on any phone, tablet, or computer. Customers can add it to their home screen for an app-like experience — no App Store needed.

Phone-based enrollment — no cards or apps needed. Customers earn points on every order and redeem them at checkout. We also generate Apple Wallet and Google Wallet passes automatically.

Financial reports, revenue trends, sales by item/category, customer segmentation, delivery vs pickup metrics, conversion funnels (visit > menu > cart > order), chat analytics, and A/B test results.

We integrate with most major POS systems. We'll confirm compatibility during your free consultation.

Most restaurants are live within 48 hours. We handle menu digitization, branding, payment setup, domain configuration, loyalty program, and KDS setup. You just send us your menu and logo.

WordPress is great for blogs, but terrible for performance. The average WordPress restaurant site has 30-50 plugins, loads in 5+ seconds, and scores below 50 on PageSpeed. Our hand-coded sites load in under 2 seconds with zero plugin dependencies. Faster sites rank higher and convert more visitors into customers.

Google now uses AI Overviews to answer search queries directly. We structure your website content, schema markup, and metadata so Google's AI can understand and cite your restaurant. When someone asks "best tacos near me," your restaurant shows up in the AI-generated answer — not just the regular search results.

Yes, 100%. The code, the design, the content — it's all yours. If you ever leave, we hand over everything. No lock-in, no proprietary systems you can't take with you.

Yes. We build a simple admin panel where you can update your menu, hours, specials, and photos without touching any code. Or just text us and we'll update it for you — usually within a few hours.

Most restaurant websites go from first call to live in less than one week. We send you a homepage mockup within 48 hours of our discovery call so you can see the direction immediately.

Yes. Hosting, SSL, CDN, backups, and ongoing maintenance are all included. We monitor your site 24/7 and handle updates so you never have to think about it.

Absolutely. If you're using our ordering platform, it integrates seamlessly. We can also connect third-party tools like OpenTable, Toast, or Square if needed.

Our social media service focuses on content creation, community management, and organic growth across social platforms. AI Marketing covers the full picture — SEO, Google Ads, Meta Ads, email campaigns, SMS, review management, and competitor tracking. Many clients use both together for maximum impact.

Instead of a human manually checking ads once a day, AI monitors performance in real-time and automatically shifts budget to top-performing campaigns, pauses underperformers, and tests new audiences. This means your money works harder 24/7.

Most restaurant clients see strong results starting at $1,000–$2,000/month across Google and Meta. We'll recommend a specific budget during the audit based on your market, competition, and goals. We never push you to spend more than makes sense.

We set up full conversion tracking — Google Analytics, Facebook Pixel, and Microsoft Clarity — so we can trace every order, reservation, and phone call back to the exact campaign that drove it. Monthly reports break it all down clearly.

Absolutely. We offer SEO as a standalone service. Many restaurants start with local SEO and Google Business optimization, then add paid ads later once organic traffic is growing.

Paid ads typically show results within the first week. SEO takes 2-3 months to see significant ranking improvements, but we focus on quick wins first — Google Business optimization, review generation, and local citations that move the needle fast.

Yes. If you use our ordering platform, everything connects seamlessly — abandoned cart emails, order confirmation messages, loyalty promotions, and customer segmentation all flow from the same system. If you use a third-party system, we can integrate with most platforms.

We train the AI on your specific restaurant — your menu, hours, specials, policies, location, and brand voice. It doesn't give generic answers. It responds like a knowledgeable team member who knows your business inside out.

No. We fine-tune the tone to match your brand personality — whether that's casual and fun, professional and polished, or somewhere in between. Most customers can't tell they're talking to AI.

The AI is smart enough to recognize when a conversation needs a human touch. It escalates complex issues, complaints, or catering inquiries to your team immediately via text or email notification.

Instagram, Facebook, TikTok, and Google Business Profile. We tailor content for each platform's format and audience. We can also manage LinkedIn and Twitter if needed.

Yes. We share the content calendar ahead of time and you approve everything before it's posted. You always have final say. Once we learn your preferences, the approval process gets faster.

Absolutely. Our AI DM bot, comment bot, and review responder work independently. Many restaurants start with automation and add content management later as they see results.

No. All plans are month-to-month with no long-term commitment. Cancel anytime with 30 days notice.

Most businesses go live in less than one week. Online ordering can be set up in as fast as 48 hours.

We accept all major credit cards and ACH transfers. Billing is monthly, on the same date each month.